FAQ

Frequently asked questions

Can I pick up my order?


All Ivory Paper Co products are assembled and processed in our Columbus, Ohio facility. Pickup is not currently something we offer.




How can I update my shipping address?


If you just placed an order, please email us right away to support@ivorypaperco.com with your order number and the requested address change. Once your order is in process, we have a small window of time where we can update your address before it heads to our shipping department. Please keep in mind that in some cases, we may be unable to update your shipping address. Thank you for understanding.




How long does it take for my order to ship?


You can find the most up to date processing times on our Shipping & Returns page.




Do you offer coupons for first time customers?


We very rarely offer discounts or coupon codes on Ivory Paper Co products. If we ever do run a promotion make sure you are signed up for our email list to be alerted on the details.




I received a damaged planner. How can I get this taken care of?


We are so sorry that your planner arrived less than perfect. Please email us at support@ivorypaperco.com so we can resolve this issue for you!




What is your refund policy?


Please head to our Shipping & Returns page for more detailed information on our Return Policy.





The best selling planner that features a daily, weekly and monthly view all-in-one! 

We created this layout to avoid having to choose between missing a daily or weekly view. 

The 12-month Daily Planner is perfect for smashing your daily goals!

This layout includes a schedule, to-do's, gratitude, due, hydration Tracking & meal Planning! 

The 12-month Teacher Planner is a great option for teachers & homeschooling

This layout includes 7-period weekly scheduling, student checklist & much more!

19.png
just for you (3).png

Monthly Sticker Subscription